FAQ

Schedule is full, I will be accepting new orders after Christmas, thank you!

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Welcome

Welcome to my shop!
I am passionate about making your life easier {and more organized}

Everything I sew has been thoughtfully designed with you in mind. My patterns are based on incorporating all of the essential elements necessary in a wallet, and then carefully refined and updated based on user feedback. I only use premium fabrics and hardware, and I sew each wallet and wristlet myself, one at a time, with close attention to detail and meticulous construction.

Then I gift wrap your wallet and send it to you, because everyone loves getting presents!

Payment

PayPal and credit/debit cards accepted for payment.
{Please note, you do not need to have a PayPal account to use an e-check, credit card, or bank card to pay via PayPal!}

Please complete payment at time of checkout.
If payment is not initiated within 4 hours of time of purchase, I will have to cancel the sale and return the item to my shop.

Pennsylvania residents will have to pay 6% sales tax upon checkout.

Shipping

PrettyCoolShops ships USPS Priority Mail worldwide
Items are always gift wrapped in tissue paper and tied with a ribbon.
We will both receive email shipping confirmation and tracking label #.
Priority Mail also provides package tracking and delivery confirmation in US.

Please be sure the name and address you enter at checkout are correct, the shipping label prints with your address exactly the way you have entered it.

{Attention overseas customers: any taxes, tariffs, customs fees etc. are the responsibility of the buyer. My shipping charge only covers the fee from USPS for international mail. Please be aware of your countries policies. A fee estimate calculator can be found here.}

Refunds and Exchanges

Returns are accepted.
If you are not completely satisfied with your purchase and wish to return something, let me know within 7 days of receipt of the item.
I'll refund you the purchase price of the wristlet or wallet {minus shipping costs} when I receive the merchandise in its original unused condition.

Because I explicitly recommend you do not use my wristlets and wallets with otterbox cases I do not accept returns due to damage caused by use of otter boxes or other oversized cases.

No Refunds on completed custom made items.

Additional Policies and FAQs

FAQ

1) How long will it take to get my wristlet/wallet?

Usually about 2 weeks, however sometimes range from 3 to 6 weeks

Here is my current studio schedule, your name is listed on your sewing day.
{use the arrows at the top left of calendar to switch which month to view}

2) I have a question, how quickly can you answer it?

Thanks to the magic of the internet, my shop is open 24/7 and items are available for purchase all day every day.
However since I am a human and need to eat, sleep, and have time to sew for you,
I will be online to check my 'convos', answer any questions, and process orders 4 times daily.

3) Does my _______ phone fit?

Here is a list of smart phones and which Touch Screen items they fit into:
Does My Phone Fit?

To figure out if your phone will fit:
 Measure your phone.
Compare the dimensions of your phone to the dimensions listed

4) Can I use my phone while it is still in the wristlet/wallet?

Pocket with vinyl window protects your phone, and allows you to operate your touch screen phone without having to remove it from the wristlet or wallet. {including phone calls and photos}

5) I have a ginormous otterbox case, will my phone still fit?

NOT RECOMMENDED for use with OtterBox cases.
Because I explicitly recommend you do not use my wristlets and wallets with otterbox cases I do not accept returns due to damage caused by use of otter boxes or other oversized cases.

6) Can I fit keys/tissues/pencils/lipstick etc. in my wristlet/wallet?

Yes, but for best results do not over-stuff your wristlet or wallet.
All of the zippers should close easily, and your phone should be able to easily move in and out of the Touch Screen Pocket .
If it is difficult to zip, it is too full.
Do not expose the vinyl window to excessive heat or pressure.

7) How can I clean my wristlet/wallet?

I recommend spot clean only with a damp cloth.
However if you are careful and follow these steps
my wristlets and wallets are machine washable:
   1) close all zippers fully
   2) place your wristlet/wallet in a mesh lingerie laundry bag
   3) wash in cold water on delicate setting with gentle detergent like Woolite
   4) carefully reshape your  wristlet/wallet and lay flat to dry {not in direct sunlight}
 

8) How big is the Touch Screen Wristlet?

Touch Screen Wristlet:  Fits phones 5.5 inches x 3.5 inches or smaller

Dimensions:
exterior:    6.75 inches long and 4.25 inches high.
interior:    6.25 inches long by 3.75 inches high.
phone pocket:   6 inches long by 3.5 inches high.
vinyl "window":   5.25 inches long by 3 inches high.
removable wristlet  strap: 10 inches around in circumference

9) How big is the Extra Large Touch Screen Wristlet?

Extra Large Touch Screen Wristlet:    Fits phones 5.6 inches x 3.6 inches and larger

exterior:  8.5 inches long and 5.5 inches high.
interior: 7 inches long by 5 inches high.
phone pocket: 7 inches long by 5 inches high.
Vinyl "window": 6.5 inches long by 4.25 inches high.
removable wristlet  strap: 10 inches around in circumference

10) How big is the Super Mega Touch Screen Wallet?

Super Mega Touch Screen Wallet:  Fits phones 6.5 inches x 3.75 inches or smaller
Dimensions:
• walled closed: 5.75 inches by 8 inches
• wallet open: 11.5 inches by 8 inches
• phone pocket: 6.5 inches by 3.5 inches
• phone pocket zipper opening : 6.5 inches long
• touch screen window: 5.5 x 3.25
• slip pockets: 7 inches by 3.75 inches
• zipper pocket: 7 inches by 3.5 inches
• removable wristlet strap: 10 inches around in circumference

 

11) What's so cool about the Super Mega Touch Screen Wallet?

You Choose Interior Design:
* * ALL options include * *
• 2 full length slip pockets,
• 1 zipper coin pocket,
• 2 clear ID pockets
• pen loop

* * then choose:
Option 1 - 6 credit card slots {horizontal / original design}
Option 2 - 10 credit card slots {horizontal}
Option 3 - 9 credit card slots {vertical}
Option 4 - 18 credit card slots {vertical}

12) Can I pick my own fabric? Do you do custom orders?

Absolutely! Just purchase this listing.

13) How do I get a custom wristlet/wallet?

You may order a custom item by purchasing a custom order listing.
{other listings will not be changed from the fabrics pictured in the listing}

To order, simply purchase the custom order listing in my shop for the Touch Screen Item you'd like.

Touch Screen Wristlet

Extra Large Touch Screen Wristlet

Super Mega Touch Screen Wallet

If the above links are sold out, contact me for a spot on the wait list :)

 

~ see my feedback!

also: https://www.etsy.com/people/PrettyCoolShops/feedback

Thank you so much for your understanding and support!

15) Are you selling the pattern for these wristlets/wallets?

No,
These wristlets and wallets are sold for personal use only.
Permission to reproduce any PrettyCoolShops wristlet or wallet design in whole or in part for any purpose is expressly prohibited.